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Segment (Waveform) Editor Not Working

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  • Segment (Waveform) Editor Not Working

    Hello, today my segment editor is completely non functioning. No waveform is displayed. This is occurring on both mpg1 and mp4 depos, all that worked fine yesterday, across different trial director cases.

    Right before this problem occurred, I had just finished converting an mpg1 depo to mp4 following this post: https://community.iprotech.com/forum...sentation-mode.

    My system is Windows 10, TD version 6.8.2070.2018. Mpeg2 video extension is not present on my machine.

  • #2
    Hi Rick,

    Would you be able to run a repair on the application to see if this resolves the problem? This can be done from the Windows Start Menu → Control Panel → Programs and Features → Select TrialDirector and then click 'Repair'.

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    • #3
      The repair seemed to work, thanks!

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      • #4
        Awesome, sounds good!

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