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  • TrialDirector for iPad FAQs

    What options are available for downloading my case content to TrialDirector for iPad?

    TrialDirector for iPad has added integration for Box and OneDrive users to download their content into their cases. Box offers 2-factor verification for improved security. Additionally, users can export workbooks from TrialDirector for Windows to the Box Sync or OneDrive folders. The TrialDirector workbook content can then be downloaded into the iPad app via Box or OneDrive.

    How do I send individuals screen snapshots from TrialDirector 6 to TrialDirector for iPad?

    Yes, this ability is one of the most powerful integration features between Trial Director 6 and TrialDirector for iPad. As a TrialDirector 6 user, you can set the Screen Snapshots option within the Presentation Preferences dialog to save the output JPEG files to the DropBox folder associated with your current TrialDirector for iPad case. Then, each time a new presentation screenshot is taken, it will be automatically uploaded to the associated DropBox folder. You can then add the individually selected Screen Snapshots to your TrialDirector for iPad case via DropBox. This is a great way to create compelling presentation screenshots with all of the advanced annotation and callout tools available in TrialDirector 6 and wirelessly present them from your iPad.

    How do I send individuals DVT clips from TrialDirector 6 to TrialDirector for iPad?

    Yes, this ability is one of the most powerful integration features between Trial Director 6 and TrialDirector for iPad. You can export individual or selected DVT Clips directly from the TranscriptManager module within TrialDirector 6 to its iPad companion. Select the Clips view filter within the Transcript Explorer, select which clip(s) you wish to add to your iPad case and click the CLIPS | EXPORT CLIPS menu option. Select the "Windows Folder" destination option and select one of the TrialDirector for iPad video output options. Select the DropBox folder associated with your current TrialDirector for iPad case as the destination path. Once the clip(s) are exported, they are uploaded to DropBox and will be ready for download on the iPad within a few minutes, depending on your Internet connection.

    How do I send individual documents and photos from TrialDirector 6 to TrialDirector for iPad?

    individual PDF documents or photos with annotations, exhibit stamps and footers can also be sent to TrialDirector for iPad via DropBox. Individual or a small selected set of PDF documents can be sent directly from the DocumentManager within TrialDirector 6 to its iPad companion. This integration functionality is especially helpful when preparing documents with annotations, redactions or exhibit stickers prior to presentation. These items will be immediately displayed in the iPad app without having to manually re-create them during your presentation.Depending on your workflow, you may want to send annotated PDF documents from TrialDirector 6 to TrialDirector for iPad on an ad-hoc basis or export an entire workbook at once.
    To send an individual document or a small selection of PDF documents from TrialDirector 6 to iPad, follow the directions below.
    1. Select the PDF, TIFF or Photos you wish to send from within the Case Library or Document Manager module in TrialDirector 6. Make sure to apply any annotations, redactions or exhibit stamps to the items prior to export.
    2. Right-click and select Make PDF from Selected Items from the context menu.
    3. If you want to combine the selected documents into a single PDF, click the Single PDF file option. If you want to maintain current document boundaries, click the New PDF file option.
    4. Select the DropBox folder associated with your current TrialDirector for iPad case as the destination path/filename.
    5. Check the Apply all markups permanently to exported images option to generate PDF documents with all annotations, redactions or exhibit stickers branded into the file.
    6. You have the option to check Print with Page Footers and configure a custom footer with information such as the trial exhibit ID.
    7. Click EXPORT to begin the process. Once the PDF file(s) are exported, they are uploaded to DropBox and ready for download on the iPad within a few minutes, depending on your Internet connection.


    How do I send individual transcripts from TrialDirector 6 to TrialDirector for iPad?

    You can send an entire transcript from TrialDirector 6 to TrialDirector for iPad via DropBox. The Transcript Manager module within TrialDirector 6 has the ability to generate an attractively formatted PDF document with optional cover pages and emphasized issue codes. Additionally, since the output is in PDF format (versus ASCII text), it can be annotated and easily navigated within TrialDirector for iPad.

    To send the currently open transcript from TrialDirector 6 to iPad, follow the directions below.
    1. Select the FILE | PRINT TO FILE menu option within Transcript Manager.
    2. Choose Portable Document Format (.PDF) from the sub-menu options.
    3. Select the DropBox folder associated with your current TrialDirector for iPad case as the destination path and filename.
    4. Select Current Transcript from the Print What? List, along with any additional options such as a cover page or to emphasize issue codes in bold, italic text.
    5. Enter any optional footer text and click PRINT
    6. Once the PDF file is generated, it will be uploaded to DropBox and will be ready for download on the iPad within a few minutes, depending on your Internet connection.

    NOTE: Transcript Search Results (in PDF format) can also be sent to TrialDirector for iPad via DropBox.

    Which TrialDirector for iPad video output option should I use from TrialDirector 6?

    For best results, it is recommended to use an output resolution that is equal or less than the source video. For example, if the source video that you have loaded in TrialDirector 6 has a resolution of 720 x 480 or higher, use the TrialDirector for iPad - High Resolution output setting. This setting will output MPEG-4 (H.264) using a resolution of 720x480.
    If you are using standard resolution video, such as MPEG-1, as the source in TrialDirector 6 - use the TrialDirector for iPad - Standard Resolution output setting. This setting will output MPEG-4 (H.264) video using a resolution of 352x240 pixels.
    To prevent stretching the output video and ultimately reducing the quality, use an output resolution equal or less than the source video.

    Is TrialDirector 6 required to use TrialDirector for iPad?

    While TrialDirector 6 is not required to download or use TrialDirector for iPad, having both applications will complement each other. TrialDirector for iPad is meant to be a companion to TrialDirector 6. For example, you can use the Export Workbook to TrialDirector for iPad feature within TrialDirector 6 to send annotated images and edited deposition clips to your iPad via DropBox. Additionally, you can prepare compelling screenshots within TrialDirector Presentation and send them to the iPad via DropBox.

    Why can’t I download .TDM files from WebDAV?

    If you are having trouble downloading a .TDM file into TrialDirector for iPad, you may need to register the MIME type for the website hosting the WebDAV authoring.
    The specifics for the MIME type include:
    File name extension: .tdm
    MIME Type: application/x-zip-compressed
    See your system administrator for more information.

    How do I switch to a different DropBox account within TrialDirector for iPad?

    There may be a situation where you need to download files from another DropBox account into a TrialDirector for iPad case. There are 2 methods for accomplishing this task.
    1. Use the folder sharing functionality within DropBox to send the folders and files you need from one DropBox account to the account associated with your TrialDirector for iPad application. Once the DropBox folder invitation is accepted on the account associated with the application, the desired files appear in your list when you go to download DropBox files into TrialDirector for iPad.
    2. You can change the DropBox account associated with TrialDirector for iPad by first selecting the "+" button to display the import dialog. Select the "DropBox" option and tap the "Log Off" button at the bottom right corner of the dialog. Select the "DropBox" option again and the DropBox access dialog appears. Depending on whether you have the DropBox application installed on your iPad, one of the 2 dialogs below will display. If the DropBox app is installed, click the Change link and enter the credentials for the other DropBox account. If the DropBox app is NOT installed, enter the new credentials. Once you return to TrialDirector for iPad, the folders contained in the alternate account become available.


    Is the DropBox app required to be on my iPad?

    DropBox does offer an iOS app for iPad devices. While this app is very handy for viewing and managing your DropBox files right from your iPad, it is NOT required in order to use TrialDirector for iPad. TrialDirector for iPad has direct integration with DropBox and does not require the app to be installed. However, if you do have the DropBox app installed, all of the integration functionality with TrialDirector for iPad is still present.

    Why aren’t the contents of my DropBox account listed in TrialDirector for iPad?

    Because DropBox uses modern encryption methods to transfer and store your data, it is necessary to have a secure TCP/IP port 443 open on your wireless router and/or firewall. Most wireless routers will already have this port open. However, the IT administrator for your wireless network may have blocked Port 443 in the router and/or firewall setup.
    When Port 443 is blocked, the contents of the DropBox account will appear to be empty when you attempt to add items (via DropBox) to a TrialDirector for iPad case. You may want to first log off from your DropBox account and attempt to log back in to make sure you have established a connection. If this fails, contact the wireless network administrator and ask them to open Port 443.
    NOTE: inData Technical Support cannot assist with configuration of wireless routers, firewalls or other network infrastructure.

    How do I know my data is secure when downloaded from DropBox?

    DropBox utilizes modern security, storage and encryption methods to ensure your files are stored properly. To obtain more information about DropBox security, please review the article below:
    How Secure is DropBox? https://www.DropBox.com/help/27/en

    How do I present HD video full screen?

    There may be situations where you have a high definition (HD) video that needs to be presented in full screen. When using the presentation features of TrialDirector for iPad, video can be presented using the built-in multimedia controller or via the iOS full screen multimedia controller. The iOS full screen multimedia controller can only be used with AirPlay and AppleTV. The standard multimedia controller is exclusively used with VGA/HDMI connectors.
    To present HD video full screen, perform the steps below:
    1. Make sure that AirPlay Mirroring is enabled.
    2. Click the "Pause" button to enable the full screen video mode for AirPlay
    3. Tap the video you wish to play full screen to load it within the app viewer.
    4. Click the "Play" button within the application multimedia controller.
    5. Once the video begins to playback, it will appear full screen on the external display. The app display will show the AirPlay "This video is playing on Apple TV" message


    If I am using AirPlay mirroring, can I display only the main app window on an external display?

    Yes, when AirPlay Mirroring is enabled you can display the main app window or the presentation screen on the external display.
    By toggling the app's button, you can display the main app window or the presentation screen. There may be situations where you wish to mirror the contents of the main TrialDirector for iPad application screen for a demonstration or training seminar.
    NOTE: The ability to display the main TrialDirector for iPad app window is ONLY available with AirPlay Mirroring.

    How can I turn the presentation screen blank?

    There may be situations where you need to completely clear the TrialDirector for iPad external presentation display, such as a recess. In most circumstances, simply tapping the "Clear" button (showing the default presentation background) will suffice. However, if you require a 100% black screen for your external display, use one of the following options.
    • Without AirPlay Mirroring: Toggle the button in the upper right hand corner of the main app window. When the external display is blanked, the other presentation buttons (Show, Pause and Clear) will no longer be available.
    • With AirPlay Mirroring: When using AirPlay Mirroring, you can tap the "Clear" button to display the TrialDirector for iPad presentation background. If you need a completely blank screen, you may opt to show a completely black image file (JPEG, PNG, BMP) that is present in your TrialDirector for iPad case. Please note that if you disable AirPlay Mirroring, the current AppleTV menu will be displayed on the external display.


    Can I use scynchronized DVTs in the application?

    Traditional synchronized digital video transcripts like CMS, PTF and MDB are NOT supported within TrialDirector for iPad. Due to the storage limitations of the iPad, importing dozens (or hundreds) of hours of synchronized deposition video is not feasible. Therefore, it is recommended to use a fullfeatured application, such as TrialDirector 6, to import and manage synchronized digital video transcripts. As you manage this content within TrialDirector 6, you can create and edit clips of essential testimony which can then be exported as small, individual files for use in TrialDirector for iPad.

    How do I show synchronized captions in deposition video?

    While using TrialDirector 6 is the best way to present synchronized captions in deposition video, it can also be accomplished when using TrialDirector for iPad via a multi-step preparation and transcoding method. These steps do require use of TrialDirector 6 to create, edit, export and transcode your video clips prior to importing into your TrialDirector for iPad case.
    While TrialDirector 6 has the ability to enable or disable the synchronized text on the fly, synchronized captions which are embedded (burned) into the video stream cannot be turned off when playing back on the iPad.
    Assuming you have already created and edited your synchronized digital video transcript (DVT) clips in TrialDirector 6, use the steps below to burn in the captions into video for use on the iPad.
    PART #1 - EXPORTING CLIPS FROM TRIALDIRECTOR 6
    1. From within the TrialDirector 6 Transcript Manager module, select the clip(s) you wish to export and use on the iPad.
    2. Next, select the EXPORT CLIPS option from the CLIPS menu.
    3. Choose the Export Selected Clip(s) option and click NEXT
    4. Select Windows Folder as the destination type option. Click NEXT to continue.
    5. Select Automatic as the video clip output settings. Click NEXT to continue.
    6. Select the destination folder for the exported clips.
    7. Confirm that the Output synchronized captions (*.smi) option is CHECKED. If this option is not checked, the remaining steps will fail. Click NEXT to continue.
    8. Select your video transition options. Click NEXT to continue.
    9. Click EXPORT to begin the clip export process. The time required to complete the export process depends on the total duration of the selected clips. Once the clip export is complete, move to Part 2 below.

    PART #2 - BURNING CAPTIONS INTO EXPORTED CLIPS
    1. Launch the MPEG Video Transcoder utility from the TrialDirector 6 | Tools start menu program group.
    2. Once the MPEG Video Transcoder utility is launched, select the first exported clip as the source MPEG video, as shown in Step 1 depicted below.
    3. Next, select the SMI file that corresponds with the source MPEG video from Step 1.
    4. Select an output folder and filename within the Step 3 section. Make sure to use a different folder and filename than the source! You don't want to overwrite your source MPEG video.
    5. Select the output format in Step 4. You will want to use a resolution that is the SAME or LESS than the source video.
    6. If your source video is 352x240 pixels, use the MPEG-1 (DVD / VCD Compliant) output format.
    7. If your source video is 720x480 pixels, use the MPEG-2 (DVD Compliant) output format.
    8. Click BEGIN to start the transcoding and captioning process. The time required to complete this process depends on the total duration of the source MPEG video.
    9. Once the transcoding and captioning process is complete, you can open the output file to confirm that the captions have been burned in.

    PART #3 - CONVERTING TO MPEG-4 (H.264) VIDEO
    1. Download the inData MPEG-4 Transcoder Utility, free of charge. Once downloaded, install the software.
    2. Launch the inData MPEG-4 Transcoder Utility from the "inData Video Utilities" start menu program group.
    3. Browse to select the source video file which has the embedded (burned) captions in the Step 1 section.
    4. Select an output folder and filename within the Step 2 section. Make sure to use a different folder and filename than the source! You don't want to overwrite your source MPEG video.
    5. Make sure to use an .MP4 extension for the output filename.
    6. Select the output format in Step 3. You will want to use a resolution that is the SAME or LESS than the source video.
    7. If your source video is 352x240 pixels, use the MPEG-4 (H.264) VCD Resolution output format.
    8. If your source video is 720x480 pixels, use the MPEG-4 (H.264) DVD Resolution output format.
    9. Click BEGIN to start the transcoding process. The time required to complete the transcoding process depends on the total duration of the source MPEG video.
    10. Once the transcoding process is complete, open the output file to ensure it plays back properly.
    11. Next, add the finished MPEG-4 (H.264) video clip with embedded captions to your Dropbox folder associated with your TrialDirector for iPad case.
    12. Once the video clip(s) have been uploaded to Dropbox, open TrialDirector for iPad and download the completed closed caption video clips into your case.

    NOTE: This process will have to be repeated for each video clip you wish to generate embedded captions.

    What document file types are best to use?

    For multi-page documents and transcripts, it is highly recommended you use Adobe PDF files. When using photos, you can use JPEG, PNG, BMP and PDF formats.

    What video files types are best to use?

    It is best to use MPEG-4 (H.264) video to playback depositions, surveillance and other similar types of video content within TrialDirector for iPad.
    Please note that file types commonly used in Windows, such as MPEG-1, MPEG-2, AVI and WMV are NOT supported on iPad devices. These file types need to be converted to MPEG-4 (H.264) format.

    Can I export or share items from the application?

    The TrialDirector for iPad application does not have any sort of sharing options, such as email or printing, at this time. However, you can use the File Sharing features of iTunes to save iOS application files to the host operating system, such as OSX or Windows. When your iPad device (with TrialDirector for iPad) is connected to iTunes, select the "Apps" tab in iTunes to reveal the File Sharing information. Select TrialDirector from the list of apps and the case folder you wish to save to the host operating system. Click the "Save To" button and select the target folder on the host operating systems.
    For more information, please refer to the following Apple KB article:

    http://support.apple.com/kb/ht4094

    Why can’t I zoom or annotate office or iWork documents?

    The following document types do not utilize an annotation layer when rendered within TrialDirector for iPad. In order to ensure as many Office, iWork and textual file types can be successfully rendered within the application, the annotation and zoom features are disabled.
    Affected Document Types
    • Microsoft Word (.DOC/.DOCX)
    • Microsoft PowerPoint (.PPT/.PPTX)
    • Microsoft Excel (.XLS/.XLSX)
    • Apple iWork Pages (.PAGES)
    • Apple iWork Numbers (.NUMBERS)
    • Apple iWork Keynote (.KEYNOTE)
    • Text Files (.TXT / .RTF)

    Why do I receive an “Image Too Large” message?

    Due to memory constraints of iPad devices, large dimension images may display an "Image Too Large" message when attempting to view them. Although iPad devices have several data storage options available (e.g. 16GB, 32GB, 64GB), the amount of memory (RAM) is limited. Below is a list of the amount of memory (RAM) available on each generation of iPad devices.
    • iPad 1 = 256MB DDR RAM
    • iPad 2 = 512MB DDR2 RAM
    • iPad 3 = 1GB DDR2 RAM

    As listed above, the latter generations of iPad devices have a significantly greater amount of memory. Therefore, the size (dimension) limitation of the image that can be viewed within TrialDirector for iPad is associated with the maximum amount of memory (RAM) installed on the iPad device. This precaution will ensure that large dimension images will not cause the app to become unstable due to low memory conditions.
    Below is a list of the approximate image dimension limitations in TrialDirector for iPad within the different generations of iPad devices.
    • iPad 1: 3000 x 1900 (~5.7 MPixels)
    • iPad 2: 4600 x 3000 (~13 MPixels)
    • iPad 3: 5100 x 5800 (~29 MPixels)

    If you encounter the "Image Too Large" message when attempting to view large dimension images, it is strongly recommended to use an imaging program, such as Microsoft Paint, to re-size the image to correspond with the approximate image dimension limitations above.

    Can I import TDM files using iTunes on a Windows PC?

    Yes, you can add files to TrialDirector for iPad via Apple iTunes version 10.5 (or higher) running on Windows Vista or Windows 7. You can also use iTunes on Mac OSX.

    When should I use iTunes to import data from TrialDirector 6?

    The best situation to use iTunes to import TDM files from TrialDirector 6 into TrialDirector for iPad is when you are working with a large amount of data.
    For example, you have a TrialDirector 6 workbook containing a large volume of documents, photos, videos and DVT clips. Exporting this workbook using the TrialDirector for iPad option has the potential to create a TDM file that is several hundred megabytes in size. This size of file may exceed the amount of space in your Dropbox account. Additionally, the time it would take to first upload to Dropbox and then download (from Dropbox) into your TrialDirector for iPad case may take too long. Regular file copy operations from your desktop to iPad, via iTunes, are a lot more efficient in this scenario.

    Can I download files from iCloud into TrialDirector for iPad?

    No, Apple iCloud support is not currently built into TrialDirector for iPad. We suggest using DropBox as the cloud-based file management system to add files to a TrialDirector for iPad case.

    How many cases can the application handle?

    There isn't a programmatic limit to the number of case folders you can add to TrialDirector for iPad. Since case folders and their respective files are stored within the application, the only limitation is the available storage capacity on the iPad device itself.

    How large of a case can the application handle?

    There isn't a programmatic limit to the amount of data that TrialDirector for iPad can handle. Since case folders and their respective files are stored within the application, the only limitation is the available storage capacity on the iPad device itself.
    If you are working with a large number of files, such as PDF documents, you may want to set up a folder hierarchy for items such as witnesses within your DropBox folder prior to import into TrialDirector for iPad. The folder hierarchy will allow you to organize documents, photos and video into logical groups. Additionally, you can utilize the Export Workbook to TrialDirector for iPad feature within TrialDirector 6 to organize the folder hierarchy as well as customize the sort order of your evidence.

    Can I use an AppleTV with TrialDirector for iPad?

    Yes, using an AppleTV combined with AirPlay technology is a great way to wirelessly present your evidence with TrialDirector for iPad. Use a HDMI cable to connect AppleTV to a projector, monitor or TV. An iPad device can then use a dedicated wi-fi connection to display images, photos or video on the AppleTV using AirPlay Mirroring.
    When AirPlay Mirroring is activated, each document, photo or video that you select in TrialDirector immediately displays on the AppleTV along with annotations and callouts. You can also pause the AppleTV display to prepare the next exhibit prior to showing it.
    For more information about AirPlay, please refer to the following Apple Support articles:
    Can I use AirPlay with TrialDirector for iPad?

    Yes, AirPlay Mirroring is the preferred method for presenting evidence with TrialDirector for iPad. AirPlay Mirroring for documents, photos and video is available and supported on iPad 3 or newer devices.
    To enable AirPlay, double-click the "Home" button on the iPad to display the list of recently used apps. Swipe the apps list from left to right until the AirPlay button is displayed. Tap the AirPlay button, select the Apple TV from the list of available devices and toggle the "Mirroring" option to the ON position. For more information about AirPlay, please refer to the following Apple Support articles:
    On which iPad devices can I use TrialDirector for iPad?

    We recommend using TrialDirector for iPad on the iPad 3 or newer. Newer generation devices contain more memory and support AirPlay Mirroring, as well as full HD video. Other advantages include the ability to render high dimension images within the app.

    With what versions of iOS can I use TrialDIrector for iPad?

    TrialDirector for iPad can be used on Apple iOS 9 & 10. iOS versions earlier than 9 are no longer supported.
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