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Importing Production History into Eclipse and getting "Index was outside the bounds of the array" error

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  • Importing Production History into Eclipse and getting "Index was outside the bounds of the array" error

    I have the cross reference file as the original image key and the production image key and the OPT file created during the production - I get Index was outside the bounds of the array as an error and nothing is imported.

    The xref file has only the original image and production image keys for the begdocs separated by a semi colon, the OPT file is as usual - formatted example: Prodimage,VOL001,\Images\0001\Prodimage.tif,Y,,,4

    How can I resolve this issue?

  • #2
    Hello,

    Please open the link below and give the steps a try. If you still can't get a production to import correctly, please either open a support ticket or give us a call!

    For contact info or to open a ticket go to https://iprotech.com/resources/ipro-support/

    For additional instructions on production import got to https://community.iprotech.com/artic...ory-lfp-import

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